The agreement for using PulsePanda

1. Acceptance of Terms

By creating an account, accessing PulsePanda, or using our services, you agree to these Terms and Conditions. If you use PulsePanda on behalf of a company or other organization, you represent that you have authority to bind that organization.

2. Accounts and Workspaces

You are responsible for maintaining accurate account information, protecting login credentials, and managing access to your workspace. You are responsible for activity that occurs under your account or workspace.

3. Use of the Service

You may use PulsePanda only in accordance with these terms, applicable laws, and product documentation. You must not misuse the service or interfere with its operation.

• Do not attempt to bypass security, rate limits, or access controls.
• Do not upload or collect data you are not legally permitted to process.
• Do not use PulsePanda to monitor websites, apps, or users without appropriate notice and consent.
• Do not reverse engineer, resell, or provide unauthorized access to the service.

4. Customer Data

You retain ownership of data, content, events, recordings, forms, feedback, and configurations you send to PulsePanda. You grant us the rights needed to host, process, transmit, and display Customer Data to provide and improve the service.

You are responsible for your Customer Data and for ensuring your use of PulsePanda complies with privacy, security, employment, and data protection laws.

5. Privacy

Our handling of personal information is described in the Privacy Policy. Your use of PulsePanda is also subject to that policy.

6. Plans, Billing, and Taxes

Paid plans are billed according to the pricing, billing cycle, and limits presented at checkout or in an applicable order form. You authorize us and our payment processors to charge applicable fees and taxes.

Unless otherwise stated, fees are non-refundable except where required by law. You are responsible for taxes, duties, and similar charges related to your purchase.

7. Trials, Changes, and Suspension

Trial access may be limited or ended at any time. We may suspend or restrict access if payment is overdue, usage creates security or operational risk, or we reasonably believe the service is being misused.

8. Intellectual Property

PulsePanda, including its software, design, branding, documentation, and underlying technology, is owned by PulsePanda or its licensors. These terms do not transfer ownership of our intellectual property to you.

9. Third-Party Services

PulsePanda may integrate with third-party services. Your use of those services may be governed by separate terms and privacy policies. We are not responsible for third-party products outside our control.

10. Disclaimers

PulsePanda is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.

11. Limitation of Liability

To the fullest extent permitted by law, PulsePanda will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, goodwill, or data.

12. Termination

You may stop using PulsePanda at any time. We may terminate or suspend access if you breach these terms, fail to pay fees, or create legal, security, or operational risk. Sections that by nature should survive termination will continue to apply.

13. Changes to These Terms

We may update these terms from time to time. If changes are material, we will provide notice through the product, website, or another appropriate channel. Continued use after changes take effect means you accept the updated terms.

14. Contact

Questions about these terms can be sent to support@pulsepanda.dev.